Exhibitor Information

Floor Plan

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Quick Reference

Venue: Estrel Berlin, Sonnenallee 225, 12057 Berlin, Germany
Exhibition Dates: 3-5 November 2026
Setup: Monday, 2 November, 15:00-18:00
Registration and exhibition opens: Tuesday, 3 November, 8:00.
Please note there is no option for exhibitors to set up on Tuesday 3 November. The conference starts at 9:00.
Breakdown: Thursday, 5 November, 15:30-18:00.
As a conference stream is located inside the exhibition area, we will not permit any crates or boxes to be delivered to exhibitor stands until the last session finishes at 15:30.

Exhibition Timetable

Exhibition Booth Package

3m x 2m space includes

• Table (180cm (L) x 80cm (D)) with white table cloth
• Two chairs
• Standard power outlet - bring adaptors
• 2.5m high backwall (3 panels) - can be branded for an additional charge. Please refer to the EXPOFAIR form for branding options and pricing details
• Important: Double-sided tape is forbidden. If you require additional furniture, please order via the EXPOFAIR form below
  

Additional Services & Orders

Should you require additional furniture, AV equipment including monitors, or printing please complete the EXPOFAIR Order Form and send it to [email protected] by Friday, 9 October. Please note that late orders will be subject to a 20% surcharge. To get the form please follow the link:

RefComm_order forms_completet_2026_ENG.cdr

Bespoke Stands

• If you are planning on building a bespoke booth, please notify Iryna Moralee ([email protected]) by Wednesday, 9 September. Fire Marshal and hotel approval is required.
  

Demonstrations

We’re enhancing the producer experience with engaging, hands-on exhibits—such as physical models, VR simulations, and touchscreen demos—which drive stronger refiner engagement.

We are happy to promote planned demonstrations on our LinkedIn channels. Please contact Sharon Phillips-Davies if you are planning any demonstrations

Shipping & Logistics

Materials Handler + Official Freight Forwarder

More Events Logistics Ltd is the official freight forwarder for RefComm Europe.

⚠️ Please do not ship directly to the Estrel - they don't have storage capacity and can't accept any shipments.

More Event Logistics offer two convenient shipping options: a door-to-stand service direct from your premises (anywhere in the world) to your stand at the Estrel, or delivery to their receiving warehouse for pre-show storage before onward delivery to your stand.

This service must be pre-booked and pre-paid directly with More Event Logistics. Please get in touch with them as soon as possible to schedule your freight.

• All deliveries will be ready at your stand by 15:00 on Monday, 2 November .
• Contact: David Leigh - [email protected]| Tel: +44 7454 811111

More Event Logistics can also store large empty containers and crates for the duration of the conference for an additional fee. For smaller items, these can be stored under your exhibition table.

Customs & International Shipping

Please note the following are your responsibility to arrange:

• Ensure your courier can clear shipments through customs and holds the relevant Power of Attorney (PoA) — essential for international shipping
• Arrange a German Importer of Record (IOR) if required
• For local shipments, use DDP (Delivered Duty Paid) with parcel carriers (DHL, UPS, TNT, FedEx)
• Handle all customs documentation and return shipping
• If shipping from outside the EU, we recommend using More Event Logistics directly

⚠️ Please note that CRU Events and the venue will not cover any customs fees. Failure to arrange DDP may result in late or non-delivery.

Accommodation

CRU have negotiated a bedroom rate at the Estrel Berlin of €188/€200 (single/double occupancy incl. service charges and VAT) This rate does not include breakfast (€25 per person/day) and city accommodation tax.

*cut-off date is 2 October 2026 unless sold out before
**rates on pre and post conference dates may differ as per hotel's availability

Book your room

Refiner Pass

Please share the free refiner pass with your clients who are refinery personnel - word of mouth goes a long way

*This complimentary conference pass is for refinery personnel only and gives full access to everything happening at RefComm Europe 2026, excluding the technical training courses.

REFINER PASS

Health, Safety & Security

Fire & Safety

• No chemicals or exhaust fumes are permitted.
• Machinery demonstrations require Fire Marshal approval. Please email Iryna Moralee by Wednesday, 9 September with: name, company, address, and insurance certificate.

Security & Insurance

• Remove valuables from your exhibition stand daily as the area will not be locked.
• CRU Events and the venue are not responsible for loss or damage.
• Please ensure that you have the relevant insurances: legal liability, injury/damage claims, event cancellation/curtailment.
  

Internet & Parking

• WiFi is available in the conference and exhibition area
• Underground garage – entrance at Ziegrastraße 46 – € 25.00 per day/vehicle
• Outside parking – entrance at Ziegrastraße 1 – € 15.00 per day/vehicle
• Handling: Collect a ticket on entry and pay for it at the hotel reception desk. You will receive an exit ticket. You can also request a long-term ticket for multiple entries and exits at the reception. Please note that parking spaces cannot be reserved.
  

Key Contacts

Privacy

• CRU Events does not share delegate information with third parties. Data is held for registration purposes only.